Analyse The Service Management System And Strategy of Amazon

Question: Discuss about the Analyse The Service Management System And Strategy of Amazon. Answer: Introduction The following text discusses the service management of the company named Amazon and how the different service model of applies to the company. The objective of the study is given. The focus is given to the ITIL (information technology Infrastructure library) service management process (Zurich, 2017). Five stages of this infrastructure is explained. The part of the system that applies to Amazon are discusses. The different operational activity that applies to the Amazon internet base system is given. Amazon is known as the customer-oriented company and operates on higher margin of profit, though there are, some challenges that they faces are crucial to eliminate. The internal business model operation and other strategies that they have applied are discussed. The more focus is given on the customer service segment and customer relationship management system as the company is famous for their customer oriented tech and management. Based on the analysis the recommendation for improvement in the service strategy is also given (Jurkscheit, 2014). Objective of the study The primary objective of the study is to analyse the different service management framework and implementation strategy of Amazon. While analysing the different aspects, theories and models of service management implementation the recommendation for the improvement of their different business process in alignment with the needed architecture of planning and implementation of the service management will be given in the report. The secondary objective is to apply the theories and models, which are foundation of any service management department and part of organisation. Aligning the theories will be given much emphasis throughout the project (Zurich, 2017). Scope of the study Through this study and research the service management implementation and customer relationship management, which is an essential part of service recovery management system, will be thoroughly discussed. The analysis of the internal and external service management system will be discussed which will further help me build the foundation for further study and increase the domain of the knowledge of any reader of the report, including myself. Background of the company Since the last two decades, Jeff Bezos found the most popular ecommerce sight that has gain the attention of customers worldwide is Amazon and it in 1995. The virtual platform has changed many times over the decades and known as the largest online store. According to the annual report of the company, they serve four kinds of customers consumers, content creators, enterprises, and sellers. The company serves its customers through their official website called Amazon.com. The company operates in the information technology business and therefore the It service process and management system will be discussed in the text (Mohammed Syed, 2015). Key findings and issues The framework that helps companies developing the IT structure in their company is known as the ITIL (Information technology Infrastructure Library) service strategy. The IT service management system is a five-stage process. The company is known as the most successful implementer of customer oriented relationship Management Company (Al Mourad Hussain, 2014). The five stages are Demand management This part goes as designing the strategy that involves portfolio management, financial management, defining the market and preparing for execution (Al Mourad Hussain, 2014). Information security management Capacity and availability management and service catalogue management and supplier management comes under this service design process. Service asset and configuration management Asset management, planning, support, also the validation, and testing of the process and release and deployment and change as well as knowledge management, these are the part of the process of this phase Common service operation activities Problem management and request fulfilments, incidents and access management of the company is known as the service operation process Improvement This part of the phase gives emphasis in improvement of the strategy by reporting and measuring the plans and strategies that have been implemented for continuation of the service improvement (Jurkscheit, 2014). IT service management strategy used by the Amazon Information system The company is totally orientated around the information system that they have to give more of their concentration in improving with the trend and demand of their customers. The first of the suppliers are Digital Alpha services. Then again, the company renovated their system analysis software that included Epiphany, logistics system from manugistics and new DBMS from oracle. Suppliers and communication system For communication with the suppliers, Amazon dealt with Excelon for business-to-business integration system. In addition, Amazon Web Services have been developed for simple storage services for systems developed by Amazon. This service is enabled by the company to store products and data of huge number of customers. In addition, it includes the Customer relationship management system that includes data mining, wish lists and searching through the customers information, which is fast, reliable and secured at every moment (Beloglazove et al., 2012). To track the fraudsters the company they have a technology called Smart Analysis Search(SAS). This reduces the systems malwares and chance of trapping the fraud, by analyzing behavioral pattern, so that the customers as well as the system is secured from further disadvantages of online threats(Klaus, 2013). The company has enabled Service Oriented Architecture (SOA). Thus it has mainly distributed and decentralized the platform of the website and applications. The information system thus is scalable and robust. The SOA concentrate in integrating multiple applications rather than focusing on handling bigger process control. Transaction processing system This system comes under the service process or operational activities that the company operates in. Every customer has a different profile in Amazon. The system lets the customers to personalizing their profile and web tools to help them shopping. The one click purchase system, card transactions, and email communication, direct shipping of products functions operates very efficiently and with one click system. No need to fulfill the order forms every time one makes a purchase. The server is enabled to provide information about their registration required from previous customers (Klaus, 2013).. Information security system Secured transaction system is provided for the customers and debit and credit card information is encrypted while performing the requirement of purchase. The security in the internet is information system is incorporated for further improvement. Based on linking the data among the search and search engine as well as the information from search tools are gathered and mined for their clear and thorough recommendation system. The searches of the customers and queries are patterned and tracked along their plan of enhancing the searching experience and interactive platform are optimized for maximum customer satisfaction (Salovaara, 2015). Interactive searching system Amazon uses the interactive searching option that enables the systems to connect to the customers desired items from the catalogue, gaining information from the search tools (Klaus, 2013). ERP system Amazon uses the ERP of Oracle for the resources that they need from different resources. The automated service of taking order and connecting the need to the nearest distribution center of the delivery is also a part of their enterprise resource system. This system fastens the order taking and fulfillment process by the tracking the order and eliminates any mistakes due to distributional deficiency (Lucio-Nieto et al., 2012). Customer relationship management Customer selection and customer acquisition strategies of Amazon are done by creating database store of the customers account. Wish lists and review systems that are based on the favorite chosen items by customers. This also helps in direct marketing as they have acquired the 3 million customers in 3 months because of their review systems. Customer retention strategy is also the impeccable of the company as results shows that 40% of their listed customers are frequent customer of Amazon (Grnroos et al. 2013). The market place has become competitive in the field in the last years and therefore, the competitive environment have pushed them to extent their customers base. Internal challenges The company operates in a business model that has high pressure and extreme load. The rapidly evolving business models also poses challenges for the company. The trends in industry segment and internet usage pattern are also ever changing which poses risk for the company. Though the company operates on high margin, offering the lowest price to their customers can have negative influence in their bottom line (Lucio-Nieto et al., 2012). The revenue that they operate on is much more dependent upon the cloud service that they give others. The main concern of them is to operate on higher margin rather than losing the medium class customer base of their organisation. Maintaining the suppliers relationship is also very important though dominating their suppliers has been regarded as a grave issue for Amazon being the global leader in ecommerce business (Salovaara, 2015). External challenges The growth and development of Amazon prime in international market has been challenging in the initial years. Flip kart, which has been developed by the two of the ex Amazon employees has ripped the company from its chances of first mover advantage of entering India. Amazons 40% of the revenue from its global market sales, which is Germany, Japan, the UK and other significant geographical area. Snapdeal, eBay, Jabong are main competitors of them in India (Grnroos et al. 2013). In China, the other competitor is Alibaba, which is better established than eBay and Amazon. The biggest initial public offering was given over in China and the market share of the company failed due to their strong presence. Many global and giant retailers are coming online with their own products as well as their optimised websites , which is also challenging for the company to handle as they will have certainly some advantage in terms of following through their customers retention strategy by giving good cus tomer loyalty programs (Osborne et al., 2013). Challenges they face as customers behaviour and demands change The exchange rate risk is always there, which threatens the company and the customer preference in purchase decision of different products. The push strategy in increasing their sale works for them by using the search data and analysing the data by mining. Though the evolving nature of market is always, there Amazons adaptive technology is efficient enough to identify the market trend and predicting the behavioural pattern of their purchase decision. Recommendations to improve on the Service Strategy From the above discussions and analysis, the following strategies to improve their internal and external services can be suggested for Amazon. Competing the in this field has become challenging as the Capital Investment in developing this sectors business is less. Therefore, the competitors are investing a large amount in these sectors. The competitors also include the retail shops of global market. So more and consistent investment in business is required to remain in the future competition (Badinelli et al., 2012). Not only developing the products of their own but also the innovation of better service management and more smooth communication must be implemented in their operation system. The transition of the storage service of the companies from DBMS to clouds must be used (Iden Eikebrokk, 2013) More research and development in identifying the behavioural pattern of their customers and gathering web tools must be used to enrich their customer service and relationship management. Global expansion of the in significant strategic places where supply chain and logistics management activities will be rather effective as well as efficient in purpose of meeting the demand and also the capacity of Amazon will maximise their margin. The procurement from the suppliers and in global context is a huge step but Amazon has advantage of having all the right resource to source from (Buytaert et al., 2014). Drone delivery system and integration of adaptive technologies must also be suggested to be incorporated to the company. Conclusions Therefore, from the above discussion and analysis of the service management system it can be concluded that Amazon is in a position of Global leader in ecommerce field. The most important part of their service management system is the customer relationship management. The ERP and supply chain and logistics management that they use are efficiently optimised. The different operational activity that applies to the Amazon internet base system is given. The external and internal challenges that they faces are discussed in the above text too. The recommendation for further improvement in their service strategy is also given in the above discussion. References Al Mourad, M. B., Hussain, M. (2014). The impact of cloud computing on ITIL service strategy processes.International Journal of Computer and Communication Engineering,3(5), 367. Badinelli, R., Barile, S., Ng, I., Polese, F., Saviano, M., Di Nauta, P. (2012). Viable service systems and decision making in service management.Journal of Service Management,23(4), 498-526. Beloglazov, A., Abawajy, J., Buyya, R. (2012). Energy-aware resource allocation heuristics for efficient management of data centers for cloud computing.Future generation computer systems,28(5), 755-768. Buytaert, W., Zulkafli, Z., Grainger, S., Acosta, L., Alemie, T. C., Bastiaensen, J., ... Foggin, M. (2014). Citizen science in hydrology and water resources: opportunities for knowledge generation, ecosystem service management, and sustainable development.Frontiers in Earth Science,2, 26. Grnroos, C., Edvardsson, B., Sheth, J. N. (2013).Service management. SAGE Publications. Iden, J., Eikebrokk, T. R. (2013). Implementing IT Service Management: A systematic literature review.International Journal of Information Management,33(3), 512-523. Jurkscheit, J. (2014).An analysis of the success factors in implementing an ITIL-based IT Change and Release Management Application: Based on the IBM Change and Configuration Management Database (CCMDB). Anchor Academic Publishing (aap_verlag). Klaus, P. (2013). The case of Amazon. com: towards a conceptual framework of online customer service experience (OCSE) using the emerging consensus technique (ECT).Journal of Services Marketing,27(6), 443-457. Lucio-Nieto, T., Colomo-Palacios, R., Soto-Acosta, P., Popa, S., Amescua-Seco, A. (2012). Implementing an IT service information management framework: The case of COTEMAR.International Journal of Information Management,32(6), 589-594. Mohammed, F. A., Syed, A. M. R. (2015). Data Framework Management System. Munteanu, V. I., Edmonds, A., Bohnert, T. M., Fortis, T. F. (2014, December). Cloud incident management, challenges, research directions, and architectural approach. InProceedings of the 2014 IEEE/ACM 7th International Conference on Utility and Cloud Computing(pp. 786-791). IEEE Computer Society. Osborne, S. P., Radnor, Z., Nasi, G. (2013). A new theory for public service management? Toward a (public) service-dominant approach.The American Review of Public Administration,43(2), 135-158. Salovaara, A. (2015). Developing Service Design Management Processes Towards ITIL Compliance. Zurich, L. B. (2017). Service Operations and Management.

Shadow Banking in China-Free-Samples for Students-Myassignmenthelp

Question: Write a report on "Shadow Banking In China". Answer: Introduction: Due to the tight regulations of the Chinese banking system, shadow banking system has grown rapidly in the nation. The current report would focus on the ways the Chinese banks are regulated. In addition, the concept of shadow banking system is discussed along with the reasons behind its rising growth in China. The third section would lay stress on highlighting the risks that shadow banking has on the Chinese economy. Finally, the report would shed light on whether the government of China needs to enforce strict policies in order to regulate or control shadow banking system within the nation. Ways of regulating the Chinese banks: China used to follow the monolithic banking system, since its central bank, the Peoples Bank of China (PBC) is the sole entity authorised to conduct operations in the nation. The banking system was introduced in 1980 and during that time, four specialised banks were established for accepting deposits and carrying out banking operations (Bottelier 2015). In 1994, the government had established three more banks for particular lending purpose and with the passage of time, it had established a dozen joint stock commercial banking institutions and above 100 city commercial banks to operate in the nation. The major regulatory body governing the banking system of China is the China Banking Regulatory Commission (CBRC) and it enforces the rules and regulations for governing banks in the nation. In addition, the body carries out investigations and oversight of banks, accumulates and releases banking system data, approves bank foundation or diversification along with saving liquidity and solvency issues (Elliott, Kroeber and Qiao 2015). In addition, the PBC has significant control over the banking system of the nation. PBC has an important role to play in minimising total risk along with promoting solidity of the financial system. Furthermore, PBC is involved in regulating foreign exchange and lending between banks along with supervising the settlement and payment system of the nation. Shadow banking and reasons behind its rapid growth in China: In the words of Hsu and Li (2015), shadow banking system could be defined as the financial intermediaries carrying out banking functions in the absence of access to liquidity of the central bank or credit guarantees of the public sector. This system denotes the unregulated activities that the regulated institutions perform as well. The primary reasons that shadow banking has grown rapidly in China are the following: Failure of export-led growth: The net export demand of China has fallen drastically to -10% of GDP in 2009 after the global financial crisis. For combating with the recessionary effects, it had initiated a stimulus plan of RMB 4 trillion (Huang 2015). Even though the macroeconomic conditions are maintained effectively, the debt burden of the economy had increased. A huge portion of such lending had passed through the channel of shadow banking. Financial exclusion: Since the commercial banks could not meet the rising need of SMEs credit, shadow entities have grown up in the form of investment firms, rural credit cooperatives, investment firms, pawn shops and loan organisations. However, these entities charge greater interest rates in contrast to the bank rates generating adequate profits and these are transferred again to the shadow banking system. Risks of shadow banking to the Chinese economy: There are four risks of shadow banking to the Chinese economy, which are elucidated as follows: Liquidity risk: When credit intermediation took place, long-term investments are lent to current liabilities. Hence, this could lead to mismatch of liquidity, which could result in systemic risk. This is because such entities are associated with formal banks (Li, Hsu and Qin 2014). Leverage risk: Since there is absence of any regulatory prohibition on shadow banks, the leverage would be greater. This could raise the stress in the real economy and financial system of China due to development of inflationary tendencies in the economy. Hence, the overall financial system might be fragile highly. Regulatory arbitrage: Due to the presence of tight regulations in the Chinese formal banking system in relation to sources of finance and use of public deposits, the shadow banks evade them by transferring the credit intermediation technique to less or no regulated areas of the financial system. Contagion risk: Since there is strong linkage of the formal banking system with sides of assets and liabilities, the risk related to spread contagion is extremely high at times of uncertainty or loss of confidence (Li 2014). Necessity of governmental actions in regulating or controlling shadow banking: It is necessary for the Chinese government to regulate shadow banking for minimising the associations between capital markets and commercial banks. The commercial banks need include off-balance sheet exposures in its statement of financial position at a minimum rate per quarter (Lu et al. 2015). The trust companies are required to calculate risk capital for the trust loans that the banks have issued and loans obtained via notes and mandate financing need to be abolished. The Chinese government could make efforts to include the shadow banks in the formal system through conversion of underground shadow banks into local banks for meeting the requirements of SMEs (Wei 2016). Finally, CBRC could ask the banks to clear their pools of assets for adopting standalone accounting on the plans of financial management. Conclusion: Based on the above evaluation, it could be stated that China follows the monolithic banking system, in which PBC and CRBC comprise of the primary regulatory agencies governing the banking system of the nation. The reasons identified behind the expansion of shadow banking in China constitute of failure of export-led growth and financial exclusion. The major risks of the shadow banking system in China include liquidity risk, leverage risk, regulatory arbitrage and contagion risk. The primary intention would be to avoid the instability of the financial system of the nation and protection during inflationary times. Finally, it is necessary for the government of China to enforce strict control on the shadow banking system for minimising the associations between capital markets and commercial banks. References: Bottelier, P., 2015. Shadow banking in China.World Bank 1818H Association, Economics and Financial-Chapters [-EB/OLT.(2015-09-12) 2015-09-12. http.//siteresourees, worldbank, org/1818SOCIETY/Resources/Shadow_banking. pdf. Elliott, D., Kroeber, A. and Qiao, Y., 2015. Shadow banking in China: A primer.Brookings Institution,13. Hsu, S. and Li, J., 2015. The rise and fall of shadow banking in China.Political Economy Research Institute, Working Paper Series Number,375. Huang, R.H., 2015. The regulation of shadow banking in China: International and comparative perspectives.Banking Finance Law Review,30(3), p.481. Li, J., Hsu, S. and Qin, Y., 2014. Shadow banking in China: Institutional risks.China Economic Review,31, pp.119-129. Li, T., 2014. Shadow banking in China: expanding scale, evolving structure.Journal of Financial Economic Policy,6(3), pp.198-211. Lu, Y., Guo, H., Kao, E.H. and Fung, H.G., 2015. Shadow banking and firm financing in China.International Review of Economics Finance,36, pp.40-53. Wei, S., 2016.Shadow Banking in China: Risk, Regulation and Policy. Edward Elgar Publishing

Twelve Years a Slave Book Review

The author of this book was born in 1808. He was raised in Minerva, New York. There is scanty information about his mother, and her name is not mentioned in the book. He is the son of Mintus, who was a slave under the Northup family. However, his father was freed from slavery after the family relocated to New York.Advertising We will write a custom book review sample on Twelve Years a Slave specifically for you for only $16.05 $11/page Learn More During his younger years, Solomon Northup assisted his father with the daily farming chores. Occasionally, he would also work as a rafts man. Northup got married to Anne Hampton. She had a background of mixed ancestry. Their wedding took place during the Christmas celebrations of 1829. They were blessed with three children during their marriage. The author also became famous during the 1830s due to his skills in playing the fiddle. In 1841, Northup received a generous offer to join a group of performing artists on a tour of various states. However, just after accepting the offer, he was kidnapped and auctioned into slavery in the southern states. During his time in slavery, Northup had several masters some of whom were brutal, and others that he deeply acknowledges as being kind and generous. The author was freed from slavery by an official of the state of Louisiana. After being released he filed kidnapping charges against his abductors, but the case was thrown away on technical grounds. This book was recorded by a European lawyer acknowledging that it was the true account of the recollections of Solomon Northup. The book was subsequently published in 1853; barely a year after Solomon was freed from slavery. The initial chapters of this publication discuss the history of the Northup’s and the author’s marriage to Anne. It also looks at his occupation as a farmer and rafts man. It further narrates about his life as a fiddle player and his kidnapping. Northup was promised hefty wages, $1 for a day and $3 for each show he performed. However, after arriving in Washington D.C., Northup was drugged causing him to fall asleep. When he finally woke up, he found himself â€Å"alone, in utter darkness, and in chains† (Northup 38). He was astonished to realize that a slave pen existed within Washington D.C. The author was sold to a ruthless slave dealer who constantly whipped him for claiming that he was a free individual. During his stay at the slave pen, he met Eliza. The sad story of this lady is narrated by Northup in the subsequent pages of the book (Northup 50-54). During their transportation to New Orleans, the slaves plotted a mutiny.Advertising Looking for book review on american literature? Let's see if we can help you! Get your first paper with 15% OFF Learn More However, this plan is abandoned after one of them succumbs to a smallpox infection (Northup 69-72). They are finally sold to Theophilus Freeman. Northup and Eliza who were lucky not to succumb to the infection are later bought by a clergy-man named William Ford. The author states that the preacher was moved by the cries of Eliza to purchase her younger sibling, but the trader refused. Northup describes the preacher as a kind individual (Northup 90). Northup is later sold to a carpenter to whom Ford owed a lot of money because of his skills and hard work. He is a victim of brutal treatment at the hands of Tibeats. When his master attempted to assault him for a mistake, Northup fought back and snatched the whip. He later whips Tibeats before he could be rescued. Out of anger his master attempted to lynch him. However, Northup is rescued by an observer who felt compassion (Northup 107-111). Later, Tibeats attempts to kill Northup with a hatchet, but again he cannot match the strength of the slave. After brutally assaulting his master, Northup is forced to escape and seek refuge in Ford’s farm where he is provided with protection (Northup 139). The second part of the book provides a description of Northup’s life in the cotton plantations. He also talks of his escaped when hired out to the sugar cane plantations. He also provides a detailed account of the lives of other slaves particularly the harsh treatment they get from their masters (Northup 179-180). The authors attempt to send communication back home thwarted by the Edwin with whom he had shared his secret. However, Northup was cunning enough to request the favor without showing Edwin the letter. Since there is no evidence, he easily refutes the accusations leveled against him. The author later met Mr. Bass who was a Canadian specializing in carpentry. The carpenter agrees to help Northup send some letters home. They both recognize the significance of the act. The author notes that the experience he got from the first attempt made him extra cautious when dealing with Mr. Bass. The carpenter also re-affirmed the need for utmost secrecy (Northup 269-271). After a lo ng delay which made Northup despair, he is finally rescued by a member of the family which his father served as a slave. The final chapters of the book describe the legal proceedings which ensued after the release of Solomon Northup. The author through the help of Henry filed charges of abduction against his captors (Northup 315-319). The book ends on a happy note when the author is reunited with his wife and family. Northup is also gets to meet his grandson named after him.Advertising We will write a custom book review sample on Twelve Years a Slave specifically for you for only $16.05 $11/page Learn More Works Cited Northup, Solomon. Twelve Years a Slave: Narrative of Solomon Northup, a Citizen of New-York, Kidnapped in Washington City in 1841, and Rescued in 1853, from a Cotton Plantation Near the Red River, in Louisiana, New York: Miller, Orton Mulligan, 1853. Print. This book review on Twelve Years a Slave was written and submitted by user Amalia Ryan to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Introduction for a new edition of Patti Smiths Just Kids

Introduction for a new edition of Patti Smiths Just Kids From today’s perspective, the ideas promoted by the representatives of ‘flower children’ generation through sixties and seventies, appear rather overly idealistic and naà ¯ve.Advertising We will write a custom essay sample on Introduction for a new edition of Patti Smiths Just Kids specifically for you for only $16.05 $11/page Learn More Nevertheless, there can be little doubt as to the fact that, while advancing these ideas, the affiliates of hippie and punk movements never ceased acting in an intellectually honest manner. It is not only that they genuinely believed in the beneficence of an idea of humanity’s liberation from religious/capitalist oppression, but they were able to incorporate this idea into the very fabric of their everyday living – they actively practiced their beliefs (Tarr 6). The validity of this suggestion can be illustrated in regards to a new edition of Patti Smith’s memoir Just Kids, in which she provides readers with an insight onto different aspects of her early biography, mainly concerned with author’s pursuance of a romantic relationship with Robert Mapplethorpe. As it appears from Smith’s memoir, ever since her childhood years, she has grown utterly fascinated with the poetry of Arthur Rimbaud: â€Å"I had found solace in Arthur Rimbaud†¦ He possessed an irreverent intelligence that ignited me, and I embraced him as compatriot, kin, and even secret love† (21). In its turn, this defined the qualitative essence of author biography’s consequential phases, because even though that, formally speaking, Smith’s first encounter with Robert Mapplethorpe was essentially accidental, it nevertheless appears to have been dialectically predetermined. After all, in Smith’s eyes, Mapplethorpe was nothing short of a walking embodiment of Rimbaud’s values. In fact, even Mapplethorpe’s very appearance used to remind Smith of her favorite French poet: â€Å"He (Mapplethorpe) wore a huge Baudelairean bow and an armband identical to the one worn by a very defiant Arthur Rimbaud† (35).Advertising Looking for essay on literature languages? Let's see if we can help you! Get your first paper with 15% OFF Learn More In its turn, this explains why, even after having broken up with Mapplethorpe as her boyfriend, Smith never ceased remaining a very close friend with him. Apparently, their relationship was deeply spiritual, which is why it would not be an exaggeration to suggest that it lasted right up until Mapplethorpe’s death in 1989. Apart from having succeeded in enlightening readers on the nature of her spiritual closeness with Mapplethorpe, reflected by the essence of both individuals’ artistic aspirations, Smith also succeeded in helping younger readers to gain a better understanding of what accounted for the actual realities of her ‘countercultural livin g’ in New York. As it appears from the memoir, there used to be a strongly defined spirit of genuineness to the ‘cultural revolution’, which was taking place at the time. According to Smith, unlike what it is often being the case with today’s artists and musicians, whose activities seem to be motivated by the prospect of a monetary reward alone; at the time of ‘cultural revolution’, the activities of America’s intellectually advanced artists and musicians have been motivated by purely idealistic considerations, on their part: â€Å"We imagined ourselves as the Sons of Liberty with a mission to preserve, protect, and project the revolutionary spirit of rock and roll. We feared that the music which had given us sustenance was in danger of spiritual starvation† (245). Nevertheless, it would be wrong to think that the themes and motifs of Smith’s memoir are being solely concerned with author’s irrational strive to ideal ize just about all the aspects of ‘cultural revolution’, in which she participated rather passionately. For example, even though in Just Kids Smith never stops admiring Mapplethorpe’s photographic art, she nevertheless remains perfectly aware of the fact that it was namely her boyfriend’s addiction to drugs, which served him as a foremost artistic inspiration: â€Å"Robert’s early work was clearly drawn from his experiences with LSD† (98). At the same time, however, there is no even a trace of judgmentalism to how Smith elaborates on her and her friends’ drug-related experiences.Advertising We will write a custom essay sample on Introduction for a new edition of Patti Smiths Just Kids specifically for you for only $16.05 $11/page Learn More According to the author, throughout sixties and seventies, the very atmosphere of intellectual liberation, which dominated in New York’s artistic circles of the time , was naturally causing ‘flower children’ to experiment with drugs. Such Smith’s idea is being explored in regards to a number of socially prominent New Yorkers of the era, such as Sam Shepard, Jim Carroll and Allen Ginsberg, which in Just Kids appear to be the individuals who thought of expansion of their intellectual horizons as such that represented their lives’ foremost priority. Therefore, it would not be much of an exaggeration to suggest that Smith’s memoir does not only represent a high literary but also philosophical value (Rogers 47). After all, it is namely intellectually flexible Americans’ endowment with cognitive open-mindedness, which traditionally served as a driving force behind the process of this country remaining on the path of a continuous social, cultural and scientific progress. Given the fact that this idea is being subtly promoted throughout memoir’s entirety, readers’ exposure to the semantic content of Smith’s memoir should prove utterly beneficial. By gaining a better understanding of the essence of young Smith’s experiences, anxieties and aspirations, readers are not only being provided with an opportunity to learn about what used to account for the particulars of author’s ‘countercultural’ living, but they are also being prompted to adopt open-mindedness as an integral part of their own lives. Bibliography Rogers, Jude. â€Å"The Boy Looked at Patti.† New Statesman, 139.4990 (2010): 47-48. Print.Advertising Looking for essay on literature languages? Let's see if we can help you! Get your first paper with 15% OFF Learn More Smith, Patty. Just Kids. London: Bloomsbury Publishing, 2010. Print. Tarr, Joe. The Words and Music of Patti Smith. Westport, CT: Praeger, 2008. Print.

Assignment #1 Example | Topics and Well Written Essays - 250 words - 1

#1 - Assignment Example Based on your response, a reader should clearly be able to decide when an entity or event qualifies as an instance of this concept. Systematized Concept –A failed state is a sovereign state that has failed in providing its citizens with some of the basic conditions like security, education and health care usually due to poverty or fractious

How to teach Speech to a deaf child Essay Example | Topics and Well Written Essays - 3750 words

How to teach Speech to a deaf child - Essay Example If this problem can be caught early, even in infancy then there is a high probability that speech can be taught adequately to children, if it is carried out appropriately. However, there are many non-deaf people in the world, who will come into contact with at least one deaf person in their life, who do not understand or who are not aware of what deafness really is and who will have no idea how to communicate with the deaf (Lederberg & Everhart 1998, pg. 887). In order to better understand how to interact and empathize with, support, and recognize the needs of deaf people, the kinds, causes, medical treatments, and technological advancements of deafness are major facts to know and should be a concern for many in society today. From the day children are born they require a form of communication in order to function adequately in society. A pre-speech baby will use gestures and expressions and babblings to interact with others. A toddler will participate in turn talking to satisfy a need or want (Burke & Glazer 1994, pg. 24). The more pre-schoolers participate in the world, the more they discover that language is useful. They also realize the potential of language for expressing their thoughts and feelings. From bedtime stories to a parent playing a game of "peek-a-boo", children begin to develop their language from the time they are born. There is no question then that; children are born ready to communicate. Before children begin school, they have already experienced 5-6 years of literacy experience. Research finds that the degree to which various learning experiences affect the children's literacy behaviors and development depends on external influences however (Jalongo 1992, pg. 115). These influences i nclude children's play experiences, interactions with adults and cultural and environmental influences. These factors do not vary simply because a child has a hearing disability or is totally deaf; they still play a very fluid part in how they develop their interpretation of the environment and how they gain the ability to communicate in their own way (Hendrick 1988, pg. 87). The normal, non-hearing impaired child's developing language skills is a means to an end - highly functional and meaningful. The interrelatedness of the development of language skills can be observed through watching children at play in any childcare centre, home environment or in the wider community. Children discuss ideas, work in groups, play with print and listen to each other reconstruct stories (Hendrick 1988, pg. 90). Areas within these centers are often established to encourage children to experiment with reading and writing. Many of the teachers who work in these centers have daily sharing times and whole group discussions which help extend and support the development of speaking and listening skills. Staff and parents can be observed supporting, encouraging and challenging development in all areas. Therefore, it is true that literacy develops from real life situations in which reading and writing are used to get things done. Through active engagement, children learn litera cy. An integrated approach to the teaching of language skills promotes development in all literacy areas (Jalongo 1992, pg

WEEK 8 journal 6500 Essay Example | Topics and Well Written Essays - 250 words

WEEK 8 journal 6500 - Essay Example n for errors to occur during practice, but failure to report these errors could lead a habit that may end up causing serious problems in the future especially when patient safety is concerned. When the nursing students were checking blood sugars, the nurse on the hall wanted them to dry their finger that had been wiped with alcohol by fanning it finger using their hand. According to patient safety, procedure in preventing that would be a wrong technique. The finger should air-dry. The nursing students did it the way the nurse wanted them to even though it was wrong so as not to upset the nurse on the hall. Nursing students need to understand that patient safety comes first, and it is okay to report an error or raise concern if they notice an error being committed by a senior nurse or physician. Having an error-reporting system is one important strategy for improving the healthcare system. Apart from offering safety through reporting and tracing underlying causes, it further offers information about potential future errors and problems (Kim, Kim, Kim, & Kim, 2007). According to Wolf & Hughes, (2008) â€Å"ethical principles of beneficence (doing well) and non-maleficence (preventing harm) are violated when errors are not reported or disclosed†. The situation I observed at the practicum site mirrors what research has found to be key reasons that lead to medication administration errors, which is a real world problem. A study carried out to identify barriers to the reporting of medication errors found â€Å"Administrative barriers and fear were found to be the top two reasons for not reporting medication administration errors among nursing students† (Koohestani & Nayereh, 2010). Kim, M.-S., Kim, J. S., Kim, Y. H., & Kim, H. J. (2007). The effectiveness of the error reporting promoting program on the nursing error incidence rate in Korean operating rooms. Journal of Korean Academy of Nursing, 185-191. Wolf, Z. R., & Hughes, R. G. (2008). Chapter 35. Error Reporting